Acknowledgement of Our Privacy Statement
You agree to submit any dispute arising out of your use of this web site to the exclusive jurisdiction of Australia or New Zealand. Please note that this Privacy Statement and Consent does not apply to the providing or use of Personal Information other than through the Site, nor to the providing or use of Personal Information of past or present employees of, or consultants engaged by, Becton, Dickinson and Company and/or its subsidiaries, for employment or benefits administration purposes, both of which are governed by BD Policies designed for those respective purposes (the “Other Policies”).
What follows is a table of contents listing the areas covered by our Privacy Statement and Consent. Please read our entire Privacy Statement and Consent carefully. Should you have any questions about this Statement or about our data collection, storage and use practices, please contact us as provided below.
This Site and our business change constantly. As a result, at times it may be necessary for BD to make changes to this Privacy Statement and Consent. BD reserves the right to update or modify this Privacy Statement and Consent at any time and from time to time without prior notice. Please review this Statement periodically, and especially before you provide any Personal Information. This Privacy Statement and Consent was last updated on 22 September 2005. Your continued use of the Site after any changes or revisions to this Privacy Statement and Consent shall indicate your agreement with the terms of such revised Privacy Statement and Consent.
Welcome to www.bd.com/anz (the “Site”). This Site is operated by Becton Dickinson Pty. Ltd., an Australian corporation, and Becton Dickinson Ltd., a New Zealand corporation, wholly owned subsidiaries of Becton, Dickinson and Company, a United States corporation (“BD” or “we” or “us”) and has been created to provide our customers the information, products and other initiatives developed and/or offered by BD and its subsidiaries and affiliates (collectively, the “BD Services”). You are important to BD and, as described in this Privacy Statement and Consent, we will take appropriate measures to protect your privacy as you use this Site. This Privacy Statement and Consent sets forth BD’s approach with respect to information that is collected from users of this Site. This Site is intended for users in Australia and New Zealand.
If you are under the age of eighteen, please do not provide us any Personal Information on this Site.
This Site is not directed at children and most of the services offered on this Site are designed for individuals who are 18 years of age or older. We recognize the need to provide additional privacy protections for children who use the Internet. Should an individual whom we know to be under 18 send Personal Information to us, we will not retain such information except that, in certain instances, we will use that information to satisfy our obligations to follow up on product comments or complaints and we will respond directly to the individual to inform him or her that we do not accept Personal Information from persons under 18. In addition, if you are aware that a person under 18 has provided Personal Information to us, please contact us as provided below.]
“Aggregated Data” includes customer demographics, interests and behavior based on Personal Information and other information provided to us which is compiled and analyzed on an aggregate and anonymous basis.
"Personal Information" is information or an opinion, whether true or not, regarding a person where the identity of the person is apparent or can reasonably be ascertained from the information or opinion. Some Personal Information is Sensitive Information.
“Privacy laws of Australia and New Zealand” mean the Australian Privacy Act 1988 (Cwth) and the Australian National Privacy Principles (“NPPs”) which have been established pursuant to that Act and the New Zealand Privacy Act 1993 and all Privacy Codes issued under that Act including the Health Information Privacy Code 2004.
“Public Information” includes information posted to any public areas of the Site, such as bulletin boards, chat rooms and comment areas. Please refer to our discussion of "Public and Unsolicited Information" contained in our Terms and Conditions.
”Sensitive Information” includes information or an opinion about an individual’s health at any time, racial or ethnic origin, religious or philosophical beliefs or affiliations, political opinion, membership of political, professional or trade association, membership of a trade union, sexual preferences or practices or criminal record.
"Unsolicited Information" includes any ideas for new products or modifications to existing products and other unsolicited communications. Personal Information included in Unsolicited Information will be handled in the manner set forth in this Privacy Statement and Consent; however please refer to our discussion of "Public and Unsolicited Information" contained in our Terms and Conditions.
"User Data" includes all information passively collected from users of the Site that does not identify a particular individual, including, by way of example, statistical information on Site usage. The terms "you", "your" and "yours" when used in this Privacy Statement and Consent means any user of this Site.
Information That You Give Us: We collect Personal Information such as your name, date of birth, e-mail or mailing address from you when you voluntarily choose to register for or use certain BD Services at this Site. If we collect Sensitive Information, including health information, we will do so either by seeking your consent or in compliance with law.
We use the Personal Information that we collect in an effort to provide you with a superior customer experience on the Site and to improve and market BD Services. BD may store such Personal Information itself or it may be stored in databases owned and maintained by BD’s affiliates, agents or service providers in and outside of Australia and New Zealand. BD retains its rights to these databases and the information contained in them.
In relation to any health information held by us, if the information is to be given to any other person in connection with the provision of our services, we will make reasonable efforts to prevent unauthorized use or unauthorized disclosure of the information.
If you register with BD or use certain other of the personalized options we offer, we will create a profile that includes your name, mailing address, e-mail address, and other information that you provide that is pertinent to your specific situation. We may combine such information with data gathered from other sources. For instance, if incorrect postal codes are received, we may use third party software to correct them. We also may collect e-mail or other addresses from prospect lists of other companies, for example, in connection with a joint marketing effort. When we do so, (1) we acknowledge in our correspondence how the recipient was added to our list and (2) we provide a means for recipients to opt out of further communications from us. In addition we may ask you for Personal Information if you enter an educational program, contest or promotion sponsored by BD. When you contact BD we may keep a record of that correspondence and may occasionally ask you to complete surveys for sales and research purposes.
In some instances we contract with outside parties to collect and maintain our information collection servers and to perform technology and related services. We seek to provide any such third parties with only the information they need to perform their specific function and we require them to protect your Personal Information in accordance with the privacy laws of Australia and New Zealand and this Privacy Statement and Consent. Wherever BD collects Personal Information we will provide a link to this Privacy Statement and Consent.
Passively Collected User Data: When you interact with BD through this Site, we receive and store certain "User Data". Such User Data, which is collected passively using various technologies, is not used to specifically identify you. BD may store such User Data itself or it may be stored in databases owned and maintained by BD’s affiliates, agents or service providers. BD retains all rights to these databases and the information contained in them.
This Site will use such User Data together with data provided by other parties and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the keywords visitors used to find our Site and the domain names of our visitors' Internet service providers. We also may disclose User Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes. It is important to note that no Personal Information is available or used in this process.
Aggregated Data: In an ongoing effort to better understand and serve our users, BD often conducts research on Aggregated Data. BD may share this Aggregated Data with government agencies, its affiliates, agents and business partners. This aggregated information does not identify you personally. BD also may disclose Aggregated Data in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.
By voluntarily providing us with your Personal Information, you are consenting to our use of it in accordance with this Privacy Statement and Consent. Due to the nature of the Internet if you are visiting this Site from a country other than Australia or New Zealand, your communications will inevitably result in the transfer of information across international boundaries. By visiting this web site you consent to these transfers. If you provide Personal Information to this Site, you acknowledge and agree that such Personal Information may be transferred from your current location to the offices and servers of BD and the affiliates, agents and service providers referred to herein located in Australia, New Zealand, the United States and other countries.
You can use this Site without providing your Personal Information, although doing so may limit your ability to obtain certain information or to use other valuable BD Services, including, for example, informational newsletters and responses to specific inquiries you may have. Where no Personal Information is legally required or is necessary for a particular service (for example, to contact you in response to your request), the use of a pseudonym is accepted.
We keep your Personal Information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal reporting or document retention requirements. We may keep any health information for as long as is necessary or desirable for the purpose of providing health services to the individuals concerned or as may be permitted by law. You have the right to access and correct any Personal Information we hold, subject to any exceptions that may apply in accordance with the privacy laws of Australia and New Zealand. We will take reasonable steps to update, correct or, upon your request, delete your Personal Information in our possession that you have previously submitted via this Site. In order to request an update, with respect to your Personal Information, please contact us as provided below. If at any time you wish not to receive further communications, you may also follow the unsubscribe procedure included in our communication.
Once Personal Information is no longer needed for any purpose for which it may be used or disclosed under the privacy laws of Australia and New Zealand, BD will take reasonable steps to destroy or permanently de-identify that Personal Information. Where a document containing health information is not to be kept, we will endeavor to dispose of the document in a manner that preserves the privacy of the individual concerned.
Access. In accordance with its obligations under the privacy laws of Australia and New Zealand, BD provides on request access to the Personal Information held by BD by the individual to whom the Personal Information relates; however, to guard against fraudulent requests for access, BD will require information which it determines is sufficient to allow it to confirm the identity of the person making the request before granting access or making corrections. BD will endeavor to provide the information in question within a reasonable time and may charge an appropriate cost (e.g. photocopying, mail charges) to the individual making the request. There are some circumstances set out in the privacy laws of Australia and New Zealand where BD may refuse to grant access or correct Personal Information but, in such cases, BD will provide reasons for its refusal. If there is a disagreement about whether the information is accurate, complete, and up-to-date and BD is requested to append a notation to the record to that effect, BD will take reasonable steps to do so.
Please note that although after receiving a request to update, correct or delete information, we will make reasonable efforts to effect such a change promptly, it is not always possible to complete the process before another communication is distributed. We apologize for any inconvenience this may cause. Even if you have requested removal of your Personal Information from our lists, BD reserves the right to retain it in our files in some limited circumstances such as when such Personal Information may be necessary to honor your request to opt out of further communications, resolve disputes, troubleshoot problems or as provided in our Terms and Conditions. If BD is required to retain any portion of the Personal Information for such purposes, BD shall use reasonable efforts to limit such Personal Information to what is necessary to accomplish the particular purpose. Once Personal Information is no longer needed for any purpose for which it may be used or disclosed under the applicable privacy law, BD will take reasonable steps to destroy or permanently de-identify that Personal Information; however, since it is very difficult to reliably remove all traces of electronically stored information even after deletion, you should not expect that your Personal Information will be completely removed from our systems in response to your request.
BD will not respond to repetitious or vexatious requests for access. In determining whether a request is repetitious or vexatious, it will consider such factors as the frequency with which information is updated, the purpose for which the information is used, and the nature of the information.
BD uses the Personal Information you provide for our business purposes in a manner that is consistent with this Privacy Statement and Consent.
If at any time you wish not to receive any future communications or to have your name deleted from our mailing lists, you may follow the "unsubscribe" procedure included with our communication. In addition, you may e-mail us at firstname.lastname@example.org. See How to Contact BD below.
BD considers your information to be a vital part of our relationship with you. BD will share non-sensitive Personal Information with its subsidiaries and affiliates for the same primary purpose(s) for which your information was collected by BD or for the purposes for which you have provided your consent under the terms of this Privacy Statement and Consent. We will share Sensitive Information only for the purpose for which it was provided or a directly related secondary purpose. We may also share Sensitive Information if permitted by law or with your consent.
In addition, BD, like many businesses, sometimes hires other companies to perform certain business-related functions. Examples include mailing information, maintaining databases and processing payments. When we retain another non-affiliated company to perform a function of this nature, we seek to provide them with only the information that they need to perform their specific functions, and we require them to protect your Personal Information in accordance with the privacy laws of Australia and New Zealand, this Privacy Statement and Consent, and other BD's restrictions.
There are also a limited number of circumstances in which we may share your non-sensitive Personal Information and other information in our possession with certain additional third parties without further notice to you, as set forth below:
Legal Requirements: BD may disclose your Personal Information, User Data and other information if required to do so by law or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect and defend the rights or property of BD or its affiliates, (c) act in urgent circumstances to protect the personal safety of users of the Site or the public, or (d) protect against legal liability.
Business Transfers, Combinations and Related Activities: As we develop our business, we might sell, buy, restructure or reorganize businesses or assets. In the event of any sale, merger, reorganization, restructuring, dissolution or similar event involving our business or assets, Personal Information may be part of the transferred assets.
Becton, Dickinson and Company is the parent company of a large international group of companies. In light of this fact, we may, from time to time transfer your Personal Information to one of our databases in another country as provided above under the heading Transfer of Your Data Abroad.
This Privacy Statement and Consent shall not apply to Public Information you provide to BD through this Site or through any other means. If you include Personal Information in such Public Information, we will use such Personal Information only as provided herein, but we caution you that, because such information (including your Personal Information) was made available in a forum accessible by the public, the use and disclosure of information by others accessing the Site is not monitored or controlled in any way by BD nor are their activities governed by this Privacy Statement and Consent.
In addition, if you submit unsolicited Personal Information we will use it as provided herein, however, the other information included in such unsolicited submission is not covered by this Privacy Statement and Consent. Please refer to our discussion of “Public and Unsolicited Information” contained in our Site Terms and Conditions.
Please note that, as set forth above, this Privacy Statement and Consent does not apply to the providing or use of certain Personal Information other than through the Site nor to the providing or use of Personal Information of past or present employees of, or consultants engaged by, Becton, Dickinson and Company and/or its subsidiaries, for employment or benefits administration purposes, both of which are governed by BD Policies designed for those respective purposes.
This Privacy Statement and Consent applies only to this Site. This Site may frame or contain references or links to other BD web sites as well as other web sites not operated or controlled by BD (the “Third Party Sites”) none of which sites are governed by this Privacy Statement and Consent. The links from this Site do not imply BD’s review or endorsement of the Third Party Sites. We suggest that you refer to those sites, or contact the owners of those Third Party Sites directly for information on their privacy, security, data collection and distribution policies.
BD takes reasonable steps to protect any Personal Information, including Sensitive Information, you provide to us and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. Unless otherwise stated on the relevant page of the Site, BD uses general security standards but has not taken additional action to secure data provided to its sites, and such transmissions are subject to normal Internet security risks. As noted, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from this Site may not be secure, and you should therefore take special care in deciding what information you send to us. Please keep this in mind when disclosing any Personal Information to BD or to any other party via the Internet. Moreover, when you use passwords, ID numbers, or other special access features on this Site, it is your responsibility to safeguard them, in this respect please refer to the Terms and Conditions of Site Use.
Special Complaints Process for Health Information of New Zealand Residents
Should you have any concerns regarding the collection or use of any health information, please contact us at the address below. If you have a complaint, we are committed to ensuring that this is dealt with in a fair, simple, speedy, and efficient manner.
If a complaint is received, we will acknowledge this in writing within 5 working days, unless this has been resolved to your satisfaction within that period. We will also inform you of the relevant complaints procedures, and document all aspects of the complaint.
Within 10 working days of acknowledging the complaint, we will decide whether the complaint is justified or not, or whether more time is needed to investigate the complaint. If more than 20 days is needed to investigate the complaint, we will inform you of the reasons why. As soon as practicable after we decide whether or not to accept that a complaint is justified, we will inform you of:
(i) the reasons for the decision;
(ii) any actions we propose to take;
(iii) the appeal procedure; and
(iv) the right to take the matter to the New Zealand Privacy Commissioner.
Please also feel free to contact us if you have any questions about BD’s Privacy Statement and Consent or the information practices of this Site.
You may contact us as follows:
Becton, Dickinson and Company