(August 18, 2014) --
BD is a proud sponsor of the Canadian College of Health Leaders’ Healthcare Safety Award. This year, the 2014 Healthcare Safety Award recipients are BC Cancer Agency & Vancouver General Hospital.
The Healthcare Safety Award recognizes individuals and/or teams that are committed to improving workplace and/or patient safety within the healthcare environment, through leadership, culture, best practices, innovation and change management expertise. The award was presented at the College’s National Awards Gala, held on Sunday, June 1st in Banff, Alberta.
The BC Cancer Agency (BCCA) in collaboration with Vancouver General Hospital have worked closely together over the past 5 years to mistake-proof the process of transitioning patients to and from the BCCA's out-patient departments.
The project began as a BCCA Patient Safety Event review between two departments at the BCCA and Vancouver General Hospital. It became immediately apparent that in order to prevent the same type of event, not only the causative factors needed to be identified but also, the whole process needed to be mistake-proofed. A failure Modes Effects Analysis was conducted with front-line staff and leaders from both organizations and recommendations were rolled out throughout all of the BC Cancer Agency centres and the sending facility.
Standardization of a BCCA Patient Care Information Transfer Tool was completed to ensure that all centres were using the same form in the correct manner to gain information in advance about all in-patients transitioning to the BCCA for out-patient treatment. A return Communication Handover Form was implemented as well to ensure patient information was consistently transferred back with the patient to the sending facility.
The sending facility implemented guidelines and a transition checklist to prepare patients for transport, to ensure that the patient has a pain management plan in place for the trip and to ensure staff accompany the patient, if required. These guidelines and checklist have now been implemented in other Health Authorities in British Columbia to standardize the same standard of practice. Post-implementation results show a significant reduction in the number and severity of patient safety events
The Canadian College of Health Leaders
The Canadian College of Health Leaders is a national, member-driven, not-for-profit association dedicated to ensuring that the country’s health system benefits from capable, competent and effective leadership. Through credentialing, training, networking and mentoring, we support health leaders in every sector and region, from every professional background and at any stage of their career. Guided by a code of ethics and the LEADS in a Caring Environment national framework, we help individuals acquire the skills they need to create change in their own organizations and, ultimately, the health system.