Product Center

Product Support


Support and update information for your software

The links below will take you to a dedicated support site that allows customers to search a knowledge base of technical articles, view information regarding training, and also download the latest software updates.

Access may be limited to customers with an active support or license agreement.

If you are unsure about the status of your agreement or if you need other assistance, call the toll free number or e-mail us. The contact information is shown below.



Choose your product from the list below to access the support portal/Knowledge Base


Toll-Free Technical Service and Support:
1-800-638-8663

E-mail Support:
BDProtectIP@bd.com