Technical Center

Technical and Informatics Services (TAIS)

Service Offerings:

• Technical troubleshooting
• Scientific expertise and consultation
• Advice on media formulations
• Resolution to Product incidents
• Package inserts
• Certificates of Analysis / Origin
• Material Safety Data Sheets
• Quality Control and Product Information manuals
• Product literature

What makes us:
Achieving true integrated customer management requires the ability to determine the right actionable information in the right format for each customer interaction and communication transaction. At any given point in time, technical specialists at BDDS have access to the most up-to-date customer profiles with the most relevant information at hand. The technology needed to achieve integrated customer management, used by the BDDS Service Organization, is both functionally rich and capable of adapting to enterprise-specific business processes and workflows. Adaptability to our customers' needs and expectations is key to our growth.