BD Diagnostics - Infectious Disease
11085 North Torrey Pines Road, Suite 210
La Jolla, CA 92037
Toll free number: (888) GENEOHM or (888) 436-3646
Telephone: (858) 334-6300
Fax: (858) 334-6301

Support Services

The success of our customers is a priority. To help serve you better we are dedicated to providing prompt and helpful customer and technical support. Please contact us if we can be of assistance. We look forward to hearing from you.

As with all internet communications, e-mail sent to or from this site may not be secure and you should therefore take special care in deciding what information you send to us. Our collection, use and disclosure of personal data through this site are governed by our Privacy Statement and Consent to Use of Data which you should carefully review before providing information to us. Please also note that the e-mail links and forms on this site are not for emergency or medical information.

For Customer Service
Please call us at (888) GENEOHM or (888) 436-3646 & press 1.
Or email geneohm_customer_service@bd.com

For Technical Support
Please call us at (888) GENEOHM or (888) 436-3646 & press 2.
Or email bdgeneohm_techservices@bd.com

For former HandyLab products:

For Customer Service
Please call 866-HandyLab or 866-426-3952

For Technical Service
Please call us at (888) GENEOHM or (888) 436-3646 & press 2.
Or email bdgeneohm_techservices@bd.com