E-Commerce Capabilities

BD Electronic Ordering Options



To continue our efforts to improve supply chain efficiencies throughout the channel, we are expanding the number of electronic and electronic aided ordering options and the resources to support these options. The preferred method is still EDI 850 electronic submission, but the other options offer improved efficiencies as well.

Order mode:
EDI 850
GHX EDI
GHX Web-connect
Fax1,3
Email1,2

For information or assistance with EDI or GHX order modes, please call our E-Business Support Center at 1.800.542.0066, or E_Business_Prod@bd.com.

For information or assistance with Email or Fax order modes, please call BD Customer Service at 1.888.237.2762, prompt #3.

When sending a Fax or Email order, please include the data fields listed below:

Data Field Required
BD Sold To Account Number Preferred
Sold to Company Name and Address Required
BD Ship To Account Number Preferred
Ship to Company Name and Address Required
Buyer Contact Name Required
Buyer Contact Phone # Required
Buyer Contact Fax # Required
Distributor PO number Required
End Customer PO Number Required for Drop Ships
BD Catalog Number Required
Order Quantity Required
Unit of Measure Required
Unit Price Preferred
Expedited Freight request (charges apply) If applicable


1Please note in order to process Fax and Email orders they must contain the required data fields from the above list.

2Email orders can be sent to: orderadmin_cs@bd.com

3Fax orders: Use 1-800-847-2220 for BD Biosciences Discovery Labware, BD Diagnostics Preanalytical Systems, BD Medical Medical Surgical Systems, Ophthalmic Systems and Diabetes Care
  Use 410-316-4723 for BD Diagnostics (Clinical Systems)
  Use 410-316-4770 for BD Diagnostics (Industrial Systems)
  Use 1-800-804-7489 for custom manufactured items