Product Inquiries



BD manufactures and sells a broad range of products. To help U.S. customers with product inquiries, we have provided direct contact information by specific product areas. If you are located outside of the U.S., contact the BD office nearest you (see International Offices) or visit a country or regional BD Website.

As with all internet communications, e-mail sent to or from this site may not be secure and you should therefore take special care in deciding what information you send to us. Our collection, use and disclosure of personal data through this site are governed by our Privacy Statement and Consent to Use of Data which you should carefully review before providing information to us. Please also note that the e-mail links and forms on this site are not for emergency or medical information.


Products & Services

Alcohol swabs 1.888.BD CARES (1.888.232.2737)
e-mail form

Anesthesiology products

1.888.237.2762
Fax 1.800.847.2220
e-mail


Antibodies and reagents 1.877.232.8995
Support

Blood and urine collection 1.888.237.2762
Fax 1.800.847.2220
Technical Support Form

Cell culture 1.877.232.8995
Fax 1.800.325.9637 or 858.812.8889
Support

Cervical Cytology 1.866.TriPath
Fax 1.336.513.4012
e-mail

Closed-System Transfer Device (CSTD) e-mail form

Critical care products

1.866.734.7330
Fax 1.866.734.7326
e-mail


Diabetes care / insulin delivery 1.888.BD CARES (1.888.232.2737)
e-mail form

Distributors call
1.888.237.2762
Fax 1.800.847.2220

Diagnostic testing 1.800.638.8663, selection 2
Fax 1.410.527.0244
e-mail

Discovery Labware 1.877.232.8995
Fax 1.800.325.9637 or 858.812.8889
Support

Education center 1.800.255.6334
Fax 1.201.847.5070
e-mail

Flow cytometry 1.877.232.8995
Fax 1.800.325.9637
Support

Flush syringes 1.888.237.2762
Fax 1.800.847.2220
e-mail

Healthcare worker safety 1.877.603.1601
Fax 1.201.847.4896
e-mail

High throughput screening (HTS) 1.877.232.8995
Fax 1.800.325.9637
Support

Immunization 1.888.237.2762
Fax 1.201.847.4845
e-mail

Immunocytometry systems 1.877.232.8995
Fax 1.800.325.9637
Support

Immunology 1.877.232.8995
Fax 1.800.325.9637
Support

Inflammation research reagents 1.800.732.9150
Fax 1.800.847.2220
e-mail

Infusion therapy 1.888.237.2762
Fax 1.800.847.2220
e-mail

Lab supplies 1.877.232.8995
Fax 1.800.325.9637 or 858.812.8889
Support

Microbiology 1.800.638.8663, selection 2
Fax 1.410.527.0244
e-mail

OEM diagnostic products (Lee Laboratories) 1.800.732.9150
Fax 1.770.979.9570
e-mail

OEM medical products 1.800.238.3249
Fax 1.800.804.7489
e-mail

Pharmaceutical systems

1.800.225.3310 (U.S. calls)
1.201.847.4017 (International calls)
Fax 1.201.847.4847
e-mail


Pharmingen 1.877.232.8995
Fax 1.800.325.9637
Support

Physician office laboratory 1.800.631.8064
Fax 1.410.527.0244
e-mail

Prefillable syringes and delivery systems 1.201.847.4017
Fax 1.201.847.4847
e-mail

Rapid Molecular Tests (Global) 1.888.GENEOHM (1.888.436.3646), selection 1
e-mail

Sharps disposal 1.800.32 SHARP (1.800.327.4277)
Fax 1.760.631.5324
e-mail

Syringes & needles for injection 1.888.237.2762
Fax 1.800.847.2220
e-mail

 

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