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BD’s commitment to quality is deeply-rooted in the products and services we deliver to our customers every day. As a leading medical product manufacturer, it is our goal to provide safe, effective and reliable products to our customers. By reporting a product complaint to BD, you provide us with important feedback about our products.
What is a product complaint?
Any communication (written, electronic or verbal) that alleges deficiencies related to a BD product after it is released for distribution.
When do I report a product complaint?
All alleged product deficiencies should be reported within 48 hours.
How do I report a product complaint?
I am unable to complete the attached Product Incident Report form, what should I do?
Please note, not all products, services or features of products and services may be available in your local area. Please check with your local BD representative.