StartClean patient cleansing program

Empower patients to cleanse properly

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Overview

The StartClean cleansing program enables you to remind patients to use the StartClean kit for cleansing. Provide the patient reminders by phone, email or text to help improve cleansing compliance.

Products & Accessories
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    Scrub Care® Exidine®-4 CHG 4%, Chlorhexidine Gluconate 4% Solution

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Frequently Asked Questions

StartClean frequently asked questions

BD provides the StartClean Reminder Program website (“Site”) to assist health care providers in improving their patients’ preoperative bathing compliance.

BD would like to thank you for your commitment to advancing the global infection prevention movement.

BD provides the StartClean Reminder Program website ("Site") to assist health care providers in improving their patients' preoperative bathing compliance. The mission of this Site is to advance the global infection prevention movement by sending timely patient reminders to use the antiseptic cleanser contained in our StartClean kit prior to surgery.

Providers create patient reminders on the Site by (i) selecting the method of delivery (i.e., text message, voice message, and/or email), (ii) providing the patient's mobile phone number, residential phone number, and/or email address, and (iii) specifying the date and time of delivery. We will then generate and deliver patient reminder(s) via the selected delivery method(s) on the date and time requested.

 No. Our Terms of Use require that you be a licensed medical provider or otherwise authorized to access the Site on behalf of a licensed medical provider. When creating a patient reminder on our Site, you will be asked to confirm by selecting a check box that you are, or have been authorized to use this service by, a licensed medical provider.

Yes. Our Terms of Use require that you obtain your patient's express consent to receive reminders via text message on a mobile phone, email message, and/or voice message on a mobile phone or at his or her residence. When creating a patient reminder on our Site, you will be asked to confirm by selecting a check box that you have obtained your patient’s express consent to receive patient reminder(s) via the delivery method(s) specified.

The StartClean reminder messages will remind patients to use the antiseptic cleanser contained in our StartClean kit prior to surgery. For example, patients may receive the following reminder language via text or voice mail:
PRE-SURGERY REMINDER
Remember to use the antiseptic cleanser in your StartClean kit. Follow your doctor's instructions and call your doctor with any questions.

Email reminders sent to patients may contain the following reminder language:
[FACILITY NAME]
PRE-SURGERY REMINDER
Remember to use the antiseptic cleanser in your StartClean kit. Follow your doctor's instructions and call your doctor with any questions.

 No. The reminder message will not include any personalized patient information such as patients’ names, telephone numbers, and email addresses.

No provider information will be contained in the reminders, except for email reminder messages which may identify your facility name if that information was provided by you.

 Yes. The Site contains a Secure Socket Layer (“SSL”) encryption.

Patients' phone numbers and email addresses are encrypted in our database, and this information is deleted from the database after the reminder has been transmitted.

Please contact web.administrator@bd.com.

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