BD Alaris™

  • BD Alaris Technical Support

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    1.866.488.1408

    Timings: Phone: Option 1: Instruments Support (Alaris Hardware) 5 a.m. to 5 p.m. PST Monday to Friday Fax: Option 2: Enterprise Support (Server, Network, Software) 6 a.m. to 5 p.m. PST Toll Free: Option 3: Interoperability & Connectivity Support (Epic, Cerner, Infusion Viewer, CCE Interface) 6 a.m. to 5 p.m. PT Monday to Friday Interoperability Support available 24/7 Via On-Call Engineer Hours of operation: 6am-5pm PST Monday to Friday After-Hours Interoperability Support available 24/7 Via On-Call Engineer

  • Customer advocacy

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    888.812.3266

    Timings: M-F 7:00AM - 4:00PM PT

  • Customer Service

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    1.858.617.2000
    Toll Free: 1.800.482.4822

    Timings: M-F 5:30AM - 4:00PM PT

    fax icon1.800.447.7825

  • Infusion Customer service BD

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    1.858.617.2000

    Timings: M-F 5:30AM - 4:00PM PT

    fax icon1.800.447.7825

  • Customer order management; Product sales and returns, billing questions or routine product repair requests

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    1.800.482.4822

    Timings: M-F 6:00AM - 3:00PM PT

    fax icon1.800.447.7825

  • Alaris System cleaning kit ordering information

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    1.800.498.4822

    fax icon1.800.447.7825

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