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Achieve™, Jamshidi™, PleurX™

Interventional specialties

Breast biopsy, Drainage, Jamshidi™ bone marrow biopsy needles, Soft tissue biopsy

United States

Contact information

BD

800.531.4140
800.323.9088
7 a.m. to 5:30 p.m. CT
Monday to Friday

gmb-MedSpec-CustService@CareFusion.com

Contact information

BD

800.531.4140
800.323.9088
7 a.m. to 5:30 p.m. CT
Monday to Friday

pleurx-info@carefusion.com

Additional links

  • How to drain at home
  • Customer service

    BD

    800.531.4140
    800.323.9088
    7 a.m. to 5:30 p.m. CT
    Monday to Friday

    gmb-MedSpec-CustService@CareFusion.com

    Payment address

    BD

    25146 Network Place
    Chicago, IL 60673-1250
    United States

    FEIN # 26-4123395
    Company # 2200

    Customer service

    BD

    800.323.9088
    800.531.4140
    7 a.m. to 5:30 p.m. CT
    Monday to Friday

    GMB-MedSpec-Ops@carefusion.com

    Exchanges/Returns

  • Return policy
  • Address

    BD

    75 North Fairway Drive
    Vernon Hills, IL 60061
    United States

    Map

    Contact information

    BD

    800.531.4140
    800.323.9088
    7 a.m. to 5:30 p.m. CT
    Monday to Friday

    gmb-MedSpec-CustService@CareFusion.com

    Alaris™, BD Nexiva™, SmartSite™, OEM products

    Infusion

    Infusion system devices, Infusion System Interoperability, Infusion system software, Infusion system therapies, IV disposables

    United States

    Contact information

    BD

    866.488.1408
    888.812.3229
    6 a.m. to 5 p.m. PT
    Monday to Friday

    DL-US-INF-Tech-Support@carefusion.com

    Customer order management

    Product sales and returns, billing questions or routine product repair requests

    800.482.4822
    800.447.7825
    6 a.m. to 3 p.m. PT
    Monday to Friday

    CustCareInfusion@carefusion.com

    Customer advocacy

    888.812.3266
    7 a.m. to 4 p.m. PT
    Monday to Friday
    customerfeedback@carefusion.com

    Alaris System cleaning kit ordering information

    Customer order management representative

    800.482.4822
    800.447.7825

    CustCareInfusion@carefusion.com

    Alaris System cleaning resources

    BD Medical – IV Therapy

    MaxGuard™, MaxPlus™ products

    gmb-cf-ivsetsupport@carefusion.com

    Customer support

    BD Medical – Infusion

    1.888.237.2762
    1.800.847.2220

    Customer service

    BD

    858.617.2000
    800.447.7825
    800.482.4822
    5:30 a.m. to 4 p.m. PT
    Monday to Friday

    CustCareInfusion@carefusion.com

    Payment address

    BD

    25565 Network Place
    Chicago, IL 60673-1255
    United States

    Company # 303

    Infusion


    Customer service

    BD

    858.617.2000
    800.447.7825
    800.482.4822
    5:30 a.m. to 4 p.m. PT
    Monday to Friday

    CustCareInfusion@carefusion.com

    Exchanges/Returns

  • Return policy
  • OEM


    Contact information

    KippMed™/NAC™, SmartSite™, Texium™ OEM products

    714.283.2228
    714.283.8424
    800.231.2466

    oem@carefusion.com

    Ordering information

    Customer order management representative

    714.283.2228
    714.283.8424
    800.231.2466
    5 a.m. to 4 p.m. PT

    oem@carefusion.com

    BD anesthesia delivery brands

    Anesthesia delivery

    Anesthesia medication administration, Anesthesia needles and syringes

    United States

    Customer support

    BD Anesthesiology Products

    1.888.237.2762
    1.800.847.2220

    Customer support

    BD Anesthesiology Products

    1.888.237.2762
    1.800.847.2220

    BD BACTEC™, BD BBL™, BD Difco™, BD Phoenix™, BD Veritor™

    Microbiology solutions

    Blood culture, Culture media, Environmental systems, Identification and susceptibility testing, Industrial microbiology, Lab equipment and supplies, Mycobacteria testing, Point of care testing, Serology testing, Stains and reagents, Swab-based specimen collection

    United States

    Customer support

    BD Life Sciences – Diagnostic Systems

    800.638.8663

    technical_services@bd.com

    Customer support

    BD Life Sciences – Diagnostic Systems

    800.638.8663

    technical_services@bd.com

    BD bioscience brands

    Biosciences

    United States

    Technical Support

    BD Biosciences General Tech Support - Research

    877-232-8995

    ResearchApplications@bd.com

    Technical Support

    BD Biosciences General Tech Support - Research

    877-232-8995

    ClinicalApplications@bd.com

    Technical Support

    BD Biosciences General Tech Support - Flow Cytometry

    877-232-8995

    Technical Support

    BD Bioprocessing Media and Supplements Technical Support

    800-638-8663

    Technical Support

    Advanced Bioprocessing Technical Support

    Technical_Services@bd.com

    Technical Support

    BD Immunocytometry Systems

    800-325-9637
    877-232-8995

    BDBCustomerService@bd.com

    Immunocytometry Systems

    Technical Support

    BD Biosciences General Tech Support - Flow Cytometry

    877-232-8995

    Customer Support

    BD Biosciences California Training Center

    408-954-6088
    877-232-8995

    traininginfo@bd.com

    BD Biosciences Customer Training Locations

    Address

    Customer Training Center - California

    2222 Qume Drive
    San Jose, CA 95131-1807
    US

    Technical Support

    BD Pharmingen

    800-325-9637
    877-232-8995

    ResearchApplications@bd.com

    Pharmingen

    Customer support

    BD Life Sciences – Biosciences Bioprocessing Media and Supplements

    410.316.4770
    877.362.2700

    industrial_cs@bd.com

    Customer support

    BD Life Sciences – Biosciences Bioprocessing

    410.316.4770
    877.362.2700

    Industrial_CS@bd.com

    Cell culture bioprocessing

    Address

    BD Life Sciences – Biosciences Bioprocessing

    7 Loveton Circle, MC700, PO Box 999
    Sparks, MD 21152

    Customer support

    BD Life Sciences – Biosciences Immunocytometry Systems

    800.325.9637
    855.236.2772
    BDBCustomerService@bd.com

    Immunocytometry systems

    Address

    BD Life Sciences – Biosciences Immunocytometry Systems

    2350 Qume Drive
    San Jose, CA 95131
    US

    Customer support

    BD Life Sciences – Biosciences Pharmingen

    800.325.9637
    855.236.2772

    BDBCustomerService@bd.com

    BD Pharmingen

    Address

    BD Life Sciences – Biosciences Pharmingen

    10975 Torreyana Road
    San Diego, CA 92121
    US

    Customer support

    BD Life Sciences – Biosciences Sales and Order Support

    800.325.9637
    855.236.2772

    BDBCustomerService@bd.com

    Ask BD

    Address

    BD

    2350 Qume Drive
    San Jose, CA 95131
    US

    Address

    BD Life Sciences – Biosciences Pharmingen

    10975 Torreyana Road
    San Diego, CA 92121
    US

    BD Eclipse™, BD Integra™, BD PosiFlush™, BD SafetyGlide™

    Conventional syringes and needles, Filter and fill needles, Pre-filled flush syringes, Safety syringes and needles

    United States

    Customer support

    BD Medical – Syringes and Needles for Injection

    1.888.237.2762
    1.800.847.2220

    OEM@bd.com

    Customer support

    BD Medical – Diabetes Care Alcohol Swabs

    1.888.BDCARES (1.888.232.2737)

    Customer support

    BD Medical – Syringes and Needles for Injection

    1.888.237.2762
    1.800.847.2220

    OEM@bd.com

    BD genomics brands

    Genomics

    United States

    BD Life Sciences – Genomics Solutions

    1.800.675.0908

    BD Life Sciences – Genomics Solutions

    1.800.675.0908

    BD Kiestra™

    Lab automation

    United States

    Customer support

    BD Life Sciences – Diagnostic Systems

    800.638.8663

    technical_services@bd.com

    Customer support

    BD Life Sciences – Diagnostic Systems

    800.638.8663

    technical_services@bd.com

    BD Micro-Fine™, BD diabetes care brands

    Diabetes care

    Insulin syringes, Pen needles, Sharps containment, Support products for injection

    United States

    Customer support

    BD Medical – Diabetes Care/Insulin Delivery

    1.888.BDCARES (1.888.232.2737)

    Customer support

    BD Medical – Diabetes Care Alcohol Swabs

    1.888.BDCARES (1.888.232.2737)

    Customer support

    BD Medical – Diabetes Care/Insulin Delivery/Distributors

    1.888.237.2762
    1.800.847.2220

    BD Microtainer®, BD Vacutainer®

    Specimen collection

    Blood collection, Urine collection, Vacutainer collection accessories

    United States

    Customer support

    BD Life Sciences – Blood and Urine Collection

    1.888.237.2762
    1.800.847.2220

    Technical support

  • Contact form
  • Customer support

    BD Life Sciences – Blood and Urine Collection

    1.888.237.2762
    1.800.847.2220

    BD Neopak™, BD Accuspray™, BD Hycheck™, BD HyFlow™, BD Hypak Physiolis™, BD Hypak™, BD Innova™, BD Libertas, BD Soluvia™, BD Sterifill Advance™, BD UltraSafe Passive™, BD UltraSafe Plus™, BD UltraSafe™, BD UltraTouch™, BD Uniject™, BD Vystra™

    Drug delivery systems

    Needle technologies, Prefillable syringe systems, Safety and shielding systems

    United States

    Customer support

    BD Medical – Pharmaceutical Systems

    1.800.225.3310 (U.S. calls) 1.201.847.4017 (international calls)
    1.201.847.4847

    OEM@bd.com

    Customer support

    BD Medical – Pharmaceutical Systems

    1.800.225.3310 (U.S. calls) 1.201.847.4017 (international calls)
    1.201.847.4847

    OEM@bd.com

    BD PhaSeal™, Texium™

    Hazardous drug safety

    PhaSeal™ system

    United States

    BD Medical – Hazardous Drug Safety

    BD

    Contact form

    BD Medical – Hazardous Drug Safety

    BD

    Contact form

    BD Recykleen™

    Sharps disposal solutions

    Sharps and waste collectors, Sharps collection accessories

    United States

    Customer support

    BD Medical – Sharps Disposal

    1.888.237.2762
    1.800.847.2220

    OEM@bd.com

    Customer support

    BD Medical – Sharps Disposal

    1.888.237.2762
    1.800.847.2220

    OEM@bd.com

    BD SurePath™

    Cervical cancer screening

    Biomarkers, Cervical sample collection, Cytology instruments, Non-GYN cytology

    United States

    BD Viper™, BD MAX™

    Molecular diagnostics

    Molecular systems, Molecular tests

    United States

    Customer support

    BD Life Sciences – Diagnostic Systems

    800.638.8663

    technical_services@bd.com

    Customer support

    BD Life Sciences – Diagnostic Systems

    800.638.8663

    technical_services@bd.com

    ChloraPrep™, Prevail-FX®, Prevail®, Surgicept™, Triseptin®

    Infection prevention

    Pre-procedure hair removal, Skin preparation, StartClean cleanser, Surgical hand scrubs, Trays brushes and bulk solutions, Vascular dressings

    United States

    Contact information

    BD

    855.329.6985
    800.523.0502
    8 a.m. to 5 p.m. CT
    Monday to Friday

    Customer service

    BD

    913.451.0880 ext. 3576
    800.523.0502 ext. 3576
    8 a.m. to 5 p.m. CT
    Monday to Friday

    Payment address

    JPMorgan Chase & Co.

    131 S Dearborn, 6th Floor
    Chicago, IL 60603
    United States

    BD
    PO Box 25072
    FEIN # 26-2280428
    Company # 213

    Customer service

    BD

    800.323.9088
    800.531.4140
    8 a.m. to 5 p.m. CT
    Monday to Friday

    GMB-MedSpec-Ops@carefusion.com

    Address

    BD

    75 North Fairway Drive
    Vernon Hills, IL 60061
    United States

    Map

    Contact information

    BD

    855.329.6985
    800.523.0502
    8 a.m. to 5 p.m. CT
    Monday to Friday

    MedMined™

    Software solutions, Surveillance Technologies

    Surveillance Technologies

    United States

    Customer service

    BD

    877.849.6735

    Customer service

    BD

    205.314.8560
    205.314.8660
    877.849.6735

    Payment address

    BD

    25565 Network Place
    Chicago, IL 60673
    United States

    FEIN # 20-8837112
    Company # 303

    Customer service

    BD

    205.314.8560
    205.314.8660
    877.849.6735

    Address

    BD

    400 Vestavia Parkway, Suite 310
    Birmingham, AL 35216
    United States

    Map

    Contact information

    BD

    877.849.6735

    Pyxis™

    Medication and supply management

    Integrated analytics solutions, Inventory management platform, Medication and supply management services, Medication and supply management software, Medication and supply management technologies

    United States

    Contact information

    Pyxis Technical Support Center

    800.727.6102

    Contact information

    Pyxis Point of Care Support Line

    800.423.2451

    Pyxis small parts order

    800.366.3330
    858.617.5301

    GMB-CFN-OrderMgmt-Dispensing@carefusion.com

    Additional links

  • Product security
  • Customer support

    BD Medication Workflow Solutions

    1.800.727.6102

    BDCatoUS@bd.com

    Customer service

    BD

    858.617.2000
    888.876.4287

    Payment address

    BD

    25082 Network Place
    Chicago, IL 60673
    United States

    FEIN # 20-8837112

    Customer service

    BD

    858.617.1626
    800.366.3330

    GMB-OE-Dispensing@CareFusion.com

    Order tracking

  • Track an order
  • Address

    BD

    3750 Torrey View Court
    San Diego, CA 92103
    United States

    Map

    Snowden-Pencer™, V. Mueller™

    Surgical instruments

    Laparoscopic instruments, Open instrumentation

    United States

    Contact information

    BD

    800.531.4140
    800.323.9088
    7 a.m. to 5:30 p.m. CT
    Monday to Friday

    gmb-MedSpec-CustService@carefusion.com

    Payment address

    BD

    25146 Network Place
    Chicago, IL 60673
    United States

    FEIN # 26-4123395
    Company # 2200

    Customer service

    BD

    800.531.4140
    800.323.9088

    GMB-MedSpec-Ops@carefusion.com

    Exchanges/Returns

  • Return policy
  • Address

    BD

    75 North Fairway Drive
    Vernon Hills, IL 60061
    United States

    Map

    Contact information

    BD

    800.531.4140
    800.323.9088
    7 a.m. to 5:30 p.m. CT
    Monday to Friday

    gmb-MedSpec-CustService@carefusion.com