Product complaint reporting

Product complaint reporting

To better facilitate our investigation, please include the following information in your reporting:

  • Product Name and/or Catalog Number

  • Lot Number or Serial Number

  • Any injuries and/or Harm? 

  • What is the issue you experienced?

  • Is the actual sample or sample representative available? (If possible, please send affected sample)

  • Contact name and phone number

 

Please email us with the above information at the following email address:

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