Values
Our standards of behaviour
GP - Doing the right thing on behalf of our stakeholders and customers
At BD, we believe that our strong supplier partnerships are key to advancing the world of health by delivering innovative solutions in an ethically, environmentally, and socially sustainable way.
We aspire to create the most innovative, dependable, and competitive supplier base in healthcare enabling BD to develop breakthrough technologies to advance healthcare.
"Our supplier partners are integral to BD’s mission of advancing the world of health. Together, we can build a resilient, innovative, and responsible supply chain that meets the needs of patients globally. We invite you to join us in shaping the future of healthcare through trust, transparency, shared values, and continuous improvement.”
GP - To drive competitive advantage through innovative value creation
GP - Doing the right thing on behalf of our stakeholders and customers
GP - Be curious and innovative, and proactively and continuously address opportunities, challenges, and risks
GP - Exhibit servant leadership and a collaborative spirit in the attainment of our objectives
BD Global Procurement strives to continuously deliver the highest sustained value for our company by leveraging our full competitive supply base using highly effective and efficient systems and processes.
BD products and businesses require diverse materials, supplies and services. To select the right supply strategy and supplier base for each need while accommodating continual global and industry changes, BD Global Procurement must diligently analyse internal and external dynamics—from risk to pricing to innovation.
Our associates lead cross-functional sourcing teams to review businesses' needs, for each category of purchase, against these critical factors:
Implementation of sourcing includes rigorous testing and validation protocols where required by government regulations, and we enable significant annual savings through continuous improvements to maximise the value from the supply base.
BD Global Procurement continuously improves the reliability, quality, and cost effectiveness of our procured products and services. We closely collaborate with strategic and preferred suppliers to develop continuous improvement projects—ranging from simple lean and waste reduction measures, to full Six Sigma programmes—to increase value, savings, and competitive advantage.
The BD Expectations for Suppliers document outlines specific standards of social responsibility, environmental stewardship, ethical practices, and governance that suppliers need to meet. This document is our version of a supplier code of conduct, and we expect all suppliers to thoroughly review this document and act within its guidelines.
BD Global Procurement is company-wide and centrally led with procurement associates following a defined process for sourcing goods and services and for managing supplier performance once an agreement is in place. Its vision is to deliver the highest sustained value to customers by leveraging the full capabilities of a competitive supply base using effective and efficient processes and systems.
Accurate supplier information is crucial for enabling on-time payments. BD suppliers are now able to manage their account information in the BD-Supplier Onboarding Portal or by contacting your BD Sourcing / Procurement Contact. Please ensure your invoice information and payment details are up-to-date and accurately reflected in your BD Company Profile.
We are committed to making payments as quickly and efficiently as possible, and electronic invoicing best enables this. BD is actively phasing out the processing of paper & PDF invoices where legally allowable. Though Paper and PDF invoicing currently remain available in some other geographies, we strongly request your support to leverage electronic invoicing wherever legally allowed.
BD has partnered with Coupa to help enable our digital journey offering several options for submitting your invoice information (e.g. submitting via a portal or direct integration with your company’s ERP). See the table below for more details.
BD BuySmart (Coupa) e-Invoice enablement guidelines
cXML(B2B) Integration to Coupa | Coupa Supplier Portal (CSP) | Coupa Supplier Actionable Notification (SAN) | Non-editable (PDF) Email | Evaluated Receipt Settlement (ERS) | EDI (Electronic Data Interchange) |
Who is a good fit? | Who is a good fit? | Who is a good fit? | Who is a good fit? | Who is a good fit? | Who is a good fit? |
Suppliers with Punchout Catalogs, or suppliers with very high volumes of invoices (generally cXML invoiceing is associated with Catalog Set-up). | Suppliers providing Medium-to-Low invoice volumes, suppliers that request frequent status updates for their invoices. | Suppliers providing Medium-to-Low invoice volumes, and suppliers who prefer not to login to the CSP to create invoices. | Our objective is to eliminate paper and email invoices. | Suppliers who supply BD with raw materials with relatively consistent pricing. | Suppliers who are already using EDI and can accurately interface PO line details to BD. |
Who isn't a good fit? | Who isn't a good fit? | Who isn't a good fit? | Who isn't a good fit? | ||
Low-invoice volume suppliers. | Suppliers with very high invoice volumes. | Suppliers with very high invoice volumes. | Suppliers should be cXML, CSP or SAN. | ||
Considerations | Considerations | Considerations | Considerations | Considerations | Considerations |
cXML set-up requires time and technical resources on both the BD and Supplier side. Set-up can take 6-8 weeks or more. | Suppliers must input each invoices in the CSP, From the CSP, suppliers can view POs, create invoices, and check invoice statuses. | SAN uses the "Create Invoice" button that is included on the PO email; thus, suppliers need to ensure the email that receives the PO is also the email that can create the invoice. | Every email invoice must be indexed by BD before it can be processed for payment. This adds cost to BD and increases time to payment for suppliers. | ERS generates an automatic invoice settlement when goods are received by BD. Suppliers will not need to provide BD with invoices. | EDI set-up requires time and interaction with BD prior to implementation, and a commitment from the Supplier to maintenance. |
Please note that BD does not allow hard copy paper invoices. **Invoicing Channel is separate from Payment Channel | |||||
BD Invoicing Requirements and Payment for EMEA
For BD to be able to pay your company on-time:
BD EMEA issues most payments weekly following the maturation of payment terms.
To check invoice status visit bd.com/services and select “Invoice Payment Status”.
Instructions and Screen Tips are provided for each request type.
*Please Note: Registration is free of charge.
For queries regarding guidelines for other BD locations, please refer to your purchase order
BD pays suppliers for authorised purchases in accordance with agreed terms and conditions, based on properly constituted invoices. BD invokes the right to have payment terms begin only when BD receives a compliant invoice or credit note where legally applicable. We execute payment runs weekly. Invoices are paid in the next payment run following the maturation of terms.
The following are requirements to ensure accurate and timely payment processing. These guidelines do not supersede terms and conditions included in contracts and/or purchase orders:
Contact information
If you have any questions about these requirements or invoice payments or if you wish to make changes in your account details, please logon to: bd.com/services or contact the Shared Service Centre, Monday – Friday 8am to 5pm CET at:
Belgium | 00 32 537 207 08 |
Denmark | 00 45 361 58 728 |
France | 00 33 155 212 568 |
Germany | 00 49 619 697 5023 |
Ireland | 00 35 301 408 3710 |
Italy | 00 39 028 066 3040 |
Netherlands | 00 31 512 752 504 |
Poland | 00 48 717 586 563 |
Spain | 00 34 91 514 0841 |
Sweden | 00 46 84 028 621 |
United Kingdom & remaining countries | 00 44 208 230 3162 |
Any questions concerning purchase orders or deliveries, please contact the buyer identified on the PO.
*Invoices may be accepted without a purchase order in very limited circumstances. If you supply utility, telecom services, freight services, or legal services, or for other reasons feel a purchase order is not required, please consult with your purchasing professional BEFORE supplying services
**To receive an invitation to register with BD on the Coupa Supplier Portal please contact the Shared Service Team at bd.com/services
Rev. Nov 1st 2021
The BD standard payment term for suppliers in Europe is Net 60 days, provided however, the actual payment to Supplier from Buyer or its designee will not be made until the next scheduled payment run as set forth at Invoicing Guidelines document.
We will allow exceptions to this policy if you are a qualified micro-, small- and medium-sized enterprises, as defined by EUR-Lex.
Please note that disbursements to non-commercial entities such as Health Care Professionals (HCPs), Key Opinion Leaders (KOLs), Taxes/Government Agencies, etc. are not impacted by the standard payment terms.
BD suppliers are required to communicate changes that potentially impact BD product or service via the Supplier Change Request (SCR) Web Portal.
As a BD supplier, you are required to notify and receive written approval from BD prior to making any changes to the design, specification, or manufacture of products that we purchase from you. Please review the Supplier Change Request (SCR) training materials.
For question on SCR, contact Supplier-Change-Request@bd.com
Inaugurated in 2010, the Supplier Recognition Programme honours suppliers that have made significant contributions to advancing or supporting key BD initiatives, BD products, BD processes, and customer satisfaction.
The Supplier Recognition Programme aligns with the overall BD Global Procurement strategy to achieve an optimal supply base to help us drive innovation, continuous improvement, and operational excellence.
Our awards are announced annually in the autumn.
BD Global Procurement associates nominate qualified suppliers each summer. The selection committee for the Supplier Recognition Programme Awards includes senior management from BD Global Procurement and our Supplier Diversity Programme along with subject matter experts in each award category.