Cybersecurity at BD

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Message from the CISO

Cybersecurity is one of the most critical issues impacting the healthcare industry. At BD, we maintain an unwavering commitment to security by design, in use and through partnership. We strive to ensure our products, systems and customer environments maintain high security standards so our customers can focus on what matters most: caring for patients.

While we maintain robust security protocols, we also recognize that new security threats emerge daily, from attempts to compromise healthcare data to coordinated efforts to disrupt clinical workflows or manufacturing. We recognize that our customers cannot protect what they don’t know. That’s why we believe transparency and collaboration are essential. As we build a strong community of practice, working closely with our customers, industry regulators and security researchers, we’re improving cybersecurity and resilience across the industry.

Rob Suárez, Vice President and Chief Information Security Officer

Our Priorities
Our Framework

BD Cybersecurity Framework

BD utilizes a framework to incorporate cybersecurity into our processes for product design, manufacturing, customer support and enterprise systems. Our framework has been aligned to various industry work products including the Healthcare & Public Health Sector Coordinating Councils (HSCC) Medical Device and Health IT Joint Security Plan, the National Institute of Standards and Technology (NIST) Cybersecurity Framework, the International Organization for Standardization (ISO) 27001 standards, Underwriters Laboratories (UL) 2900 Standard for Software Cybersecurity for Network-Connectable Products and the International Society of Automation (ISA) 62443.

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Certifications and Attestations

Access BD cybersecurity resources

BD recognizes the value independent cybersecurity attestations provide to our customers. Each year a range of third-party audits are performed on BD products and internal cybersecurity controls. To demonstrate our commitment to protecting BD, our customers and patients, BD makes these industry-recognized certifications and attestation reports available through the BD Cybersecurity Trust Center.

ISO/IEC 27001:2022

ISO/IEC 27001:2022 is an independently audited certification which demonstrates that an organization meets rigorous international standards for managing information security, including establishing, implementing, maintaining and continually improving its Information Security Management System. A copy of the BD ISO/IEC 27001:2022 certificate is available for download.

BD maintains a SOC2+ program for multiple BD products that collect and process patient health information in accordance with the HIPAA security rule. These annual audits address the Trust Principles for Security and, for our cloud-based products, Availability. These reports are prepared by an independent third party and provide assurance regarding the operational effectiveness of BD internal controls and the security of BD products.

UL CAP, which stands for Underwriters Laboratories Cybersecurity Assurance Program, is an independently audited certification that demonstrates the cybersecurity of medical device products through a rigorous program of analysis. UL CAP cybersecurity testing is extensive and challenges BD products against known cybersecurity vulnerabilities, malware, malformed input (fuzz testing), structured penetration, static source code analysis, static binary and bytecode analysis, and verification of security controls (access control, user authentication and authorization, remote communication, cryptography and software updates).

BD maintains Product Security White Papers for its software-enabled products. The purpose of these documents is to provide details on how BD security and privacy practices have been applied and what our customers should know about maintaining security throughout the entire product life cycle. Each white paper includes a Manufacturer Disclosure Statement for Medical Device Security (MDS2 attestation).

Download and Request Information

SOC2+ reports and Product Security White Papers are restricted to existing BD customers and can be requested below. UL CAP certificates display the scope (product and version), validity period and certifying UL Manager and can be downloaded below. Prospective customers that wish to obtain copies of SOC2+ reports or Product Security White Papers can request these from their sales representative following approval of a Confidential Disclosure Agreement (CDA). Select the documents you would like to access and use the icons at the bottom of the page to trigger the download or request.

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Laboratory automation systems
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Process Overview

Coordinated Vulnerability Disclosure

BD has established a routine practice of seeking, communicating and addressing cybersecurity issues in a timely fashion. Vulnerability disclosure is an essential component to our approach to transparency by enabling customers to manage risk properly through awareness and guidance.

Process

Report Report
Report
Analyze Analyze
Analyze
Coordinate Coordinate
Coordinate
Disclose Disclose
Disclose

BD welcomes vulnerability reports from security researchers, customers, third-party component vendors and other external groups that wish to report a vulnerability in a BD software-enabled device.  

BD partners with the issue reporter to investigate and confirm the vulnerability. If confirmed, we follow an Incident Response and Vulnerability Management Plan, which is a strategy BD established to effectively respond to reported cybersecurity issues. Once validated, our incident response team collaborates with various functional teams including Product Security, Research and Development and Quality to determine objectives, scope, severity, analysis and the appropriate actions needed to accurately respond to the issue.  

For maximum awareness, BD voluntarily reports vulnerabilities to the U.S. Food & Drug Administration (FDA) and Information Sharing Analysis Organizations (ISAO) where BD participates, including the U.S. Department of Homeland Security Cybersecurity & Infrastructure Security Agency (CISA) and the Health Information Sharing and Analysis Center (H-ISAC). Additionally, BD follows the FDA’s Postmarket Management of Cybersecurity in Medical Devices guidance to properly communicate vulnerabilities to BD customers.

Our disclosures are posted to our Bulletins and patches page in coordination with CISA’s advisory.

Report a potential product-related security issue, such as an incident, breach or vulnerability

Report a Cybersecurity Issue
Transparency and close coordination with our customers and industry stakeholders is a key element of the BD Cybersecurity program. Please complete the cybersecurity issue report form to report a potential product-related privacy or security issue (incident, data breach or vulnerability).

CONTACTS

News and Media
  • June 2, 2022

    MDIC, HSCC Team Up to Establish Medical Device Security Benchmarks

    Learn how a new self-assessment tool is helping the industry establish benchmarks for medical device cybersecurity maturity.

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  • May 25, 2022

    Developing Medical Device Cybersecurity Maturity Benchmarks

    In this podcast episode, BD CISO Rob Suárez shares a collaborative effort to establish industry benchmarks for medical device cybersecurity maturity.

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  • January 20, 2022

    How Medical Device 'Ingredient Labels' Could Bolster Security

    BD CISO Rob Suárez explains how listing a software bill of materials (SBOM) can help improve healthcare cybersecurity.

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  • January 6, 2022

    BD Publishes 2021 Cybersecurity Annual Report

    The second annual BD cybersecurity report details the state of health care cybersecurity, the company's impact on advancing cybersecurity maturity and anticipated trends for 2022.

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  • December 8, 2021

    Partnering with your workforce to increase cybersecurity readiness

    BD Director of Information Security - Operations, Nastassia Tamari, shares five tips for teaming up with employees to increase cybersecurity readiness across all levels of your organization. 

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  • October 28, 2021

    Cybersecurity awareness: How BD fosters a strong cybersecurity culture

    Learn how BD fosters a strong cybersecurity culture by providing opportunities to hear directly from customers and partners, conducting phishing simulations and providing ongoing, tailored cybersecurity training.

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  • October 15, 2021

    Three Strategies for Managing Medical Devices Amid Increasing Cyber-Risks

    BD CISO Rob Suarez shares strategies to help healthcare providers and medical device manufacturers work together to manage medical device cybersecurity amid increasing cyber-risks.

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  • October 13, 2021

    Industry experts share best practices for reducing ransomware risks at hospitals

    Two industry experts share strategies for reducing ransomware risks, from training staff to recognize threats to boosting cyberattack preparedness.

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  • July 27, 2021

    BD CISO talks cybersecurity best practices, previews HIMSS21

    BD Chief Information Security Officer Rob Suárez previews the company's upcoming cybersecurity panel discussion at HIMSS and discusses transparency and collaboration.

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  • June 22, 2021

    Using a Medical Device Software Bill of Materials

    BD Chief Information Security Officer Rob Suárez speaks with Marianne Kolbasuk McGee about medical device security challenges.

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  • June 9, 2021

    Medtech Needs to Be 'Proactive' When It Comes to Cybersecurity, Says Expert from BD

    For BD, being transparent about potential vulnerabilities is essential because customers can’t protect what they don’t know.

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  • June 2, 2021

    BD Advances Leadership in Cybersecurity Preparedness, Transparency

    BD becomes the first medical technology company authorized as a Common Vulnerability and Exposures (CVE®) Numbering Authority by the CVE Program, further demonstrating company's leadership in health care cybersecurity.

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  • May 17, 2021

    Talking about Cybersecurity Vulnerabilities in Medical Devices Shouldn’t be Taboo 

    Healthcare providers can’t protect against vulnerabilities they don’t know about. That’s why we need to take the stigma out of talking about vulnerabilities.

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  • January 12, 2021

    Healthcare cybersecurity trends for 2021 

    To be secure, medical device manufacturers and healthcare providers will need to go beyond defensive cybersecurity strategies and incorporate cyber resiliency. As more organizations in healthcare embrace these complementary priorities in 2021, we can expect the following cybersecurity trends to emerge.

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  • December 14, 2020

    BD Publishes its Inaugural Cybersecurity Annual Report

    Through the BD 2020 Cybersecurity Report, the company seeks to address cybersecurity challenges specific to health care and offer guidance about cybersecurity practices for working with medical device manufacturers.

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  • November 16, 2020

    Cybersecurity recommendations for hospitals on the front lines of COVID-19

    The COVID-19 pandemic continues to place unprecedented demands on the healthcare system. Many hospitals have had to reconfigure their facilities, from expanding remote monitoring and telemedicine to adding dedicated COVID-19 units.

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  • July 22, 2020

    Industry experts urge greater collaboration in medical device cybersecurity

    With this growth comes broad and complex challenges, which health care providers, medical device manufacturers and industry regulators must address to secure connected health devices and protect patient safety and privacy.

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  • July 01, 2020

    Increasing medical device cybersecurity with Zero Trust principles

    To improve the resilience of healthcare during a pandemic or any other crisis, we need to adopt Zero Trust principles. In other words, we need to assume nothing and verify everything.

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  • May 22, 2020

    Three cybersecurity trends that have emerged from the COVID-19 pandemic

    Even as healthcare professionals put their own lives at risk to save patients, cybercriminals are diligently honing their craft. They are exploiting the need for faster, less stringent security vetting processes and conducting their own version of A/B testing to determine which phishing and smishing campaigns are most effective in the current environment.

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  • February 20, 2020

    BD Synapsys™ microbiology informatics solution receives UL Cybersecurity Assurance Program (UL CAP) certification

    The BD Synapsys informatics solution is among the first life-science diagnostics informatics platforms to meet all UL CAP cybersecurity standards.

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